Upgrading from Core accounts to the Teams plan in Giraffe allows for centralized billing and streamlined workspace management. This guide provides a step-by-step process to ensure a smooth transition.
The Teams plan is designed for organizations that want to collaborate on projects and centralize billing for multiple accounts.
Step-by-Step Upgrade Process
Choose the central Org - Navigate to the Giraffe account you want to keep as the central hub for your entire org.
Purchase the Teams Plan - Go to manage account -> subscription to purchase the Teams plan for your organization.
Cancel Existing Core Subscriptions - If the other individual Core accounts will no longer be billed separately, cancel their subscriptions through each user’s billing portal. This step ensures there are no duplicate charges.
Note: Only cancel subscriptions for accounts that will be moved to the Teams workspace.
Invite Users to the Teams Workspace - In your Teams workspace, go to Manage Account → Members.
Send invitations to users with existing Core accounts to join the Teams workspace.
Reach out to Giraffe support if you need help transferring projects into the centralized workspace.
Centralize Billing - Assign one billing administrator to oversee payments and subscriptions.
FAQs on Core Subscription Cancellation
Should I cancel Core subscriptions when upgrading to the Teams plan?
Yes, after purchasing the Teams plan, cancel Core subscriptions for any accounts that will no longer be billed individually. This ensures all billing is centralized under the Teams workspace.
What happens if I don’t cancel Core subscriptions?
If Core subscriptions are not canceled, you may incur duplicate charges for accounts that are part of the Teams workspace.